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SEWT Office

Ready For Your First SEWT? What’s Next?

So you’re ready for your first SEWT! Hurray! But what do you do next? Continue reading to learn more about the process.

For our local clients:
  1. If we have a studio location in your area (or a pop-up!) feel free to check out our Curated styles on our website to learn about what styles we have and the kind of possibilities for your SEWT. But if you have a specific style, feel free to send us your inspiration images prior to your appointment!
  2. Book an appointment with us! We have a variety of fabrics, lining, and buttons not found on our website. A consultation takes approximately one (1) hour, where we will learn more about your style preferences and measure you.
  3. Once we finalize your order, it will take 4 – 6 weeks to arrive! For your first SEWT order, we recommend coming in for a fitting (Book here!) that will take approximately thirty (30) minutes. We want to make sure that you are 100% happy with your order and that it fits you beautifully.
  4. If we shipped your SEWT order to you and you need alterations, contact us within thirsty (30) days. Read more about our Alterations & Returns Policy.
For our online clients:
  1. Select from our Curated styles on our website! Want to change a lapel, button styles or any other details? Contact us! We can chat or video call to make sure we answer any of your questions.
  2. Each of our Curated styles have a selection of our best-selling fabrics, linings, and buttons. Not seeing what you want? Contact us and we will do our best to make your vision happen!
  3. Now that you’ve decided what SEWT you want, it’s time to create a profile. Your profile will have all the necessary information needed such as your contact information, address, and measurements.
  4. Within thirty (30) days of placing your order, you will need to enter your measurements on your profile. Ask a friend or go to your local tailor to ask them to measure you! Check out our video on how to measure for your SEWT.
  5. We will finalize your order and it will arrive within 4 – 6 weeks! We offer FREE SHIPPING within Canada (we do not ship internationally yet!).
  6. Need alterations? Let us know within fourteen (14) days after you received your order by contacting us. If we have a partnership with a tailor in your area we will let you know where to take your garments to get altered. If we do not have a tailor in your area, we ask that you download and print the Alteration Form and bring it to your alterationist. Read more about our Alterations & Returns Policy.

Still not happy about your SEWT? Contact us. We offer a 100% refund strictly within thirty (30) days of delivery of your SEWT.

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